Privacy policy
At Truzen, we are committed to protecting your privacy and safeguarding your personal information.
Information We Collect
When you visit our website or place an order, we may collect:
- Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Order Information
- Payment Information processed through secure payment gateways
- Website usage and browsing information
How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Provide customer support
- Improve our products and services
- Communicate order updates and service-related information
- Respond to inquiries and feedback
- Send promotional communications where legally permitted
Payment Security
All payments made on our website are processed through secure third-party payment gateways.
We do not store complete debit card, credit card, banking, or payment credentials on our servers.
Information Sharing
We do not sell, rent, or trade customer information to any third party.
Information may be shared only with:
- Payment processing providers
- Courier and logistics partners
- Technology service providers
- Government or regulatory authorities when legally required
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website performance
- Personalize user experience
- Support advertising and remarketing activities
By using our website, you consent to the use of such technologies.
Data Security
We implement reasonable technical and organizational security measures to protect customer information from unauthorized access, misuse, disclosure, or alteration.
Customer Rights
Customers may request access, correction, or deletion of their personal information by contacting us at:
Email: help.truzen@gmail.com
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Updated versions will be published on this page and become effective immediately upon publication.
Contact Us
For privacy-related concerns or questions, please contact:
Email: help.truzen@gmail.com